Lighting, Trade & Custom Order FAQs
Practical answers for dealers, designers, project buyers and individual customers.
Can I order one fixture?
Yes. A single standard fixture can be ordered at the price listed on its product page. For larger quantities, request a dealer or project quotation.
How do wholesale quotations work?
Send the product links or SKUs, quantities and delivery location. We discuss the available dealer or project discount after reviewing the request.
Can I request a sample or finish board?
Yes. Small samples and finish or color boards can be discussed. Availability, any charges and timing are confirmed for your specific request.
Do you offer drawings, 3D visuals and videos?
These can be discussed as part of product selection or a custom project. Send your design requirements so we can confirm what can be provided.
Are UL documents available?
UL documentation is available for applicable models. Request the files for the exact model and configuration, together with any other credentials your project team needs, before approval.
What are the production and shipping times?
Timing depends on the model, quantity, customization and destination. Include your target installation date when requesting a quotation, and confirm the schedule before ordering.
Where can I find order and warranty terms?
Review our shipping policy, refund policy and warranty information. For custom and project orders, review the applicable terms in your quotation.
How do I contact you?
Email support@lightinthespace.com, call +1 856-524-6710, or use the trade inquiry form.