Privacy Policy
Light In The Space — https://lightinthespace.com
Last Updated: April 2026
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
INTRODUCTION
At Light In The Space, we respect your privacy and are committed to protecting the personal information you share with us when you visit or make a purchase at lightinthespace.com. This Privacy Policy explains what information we collect, why we collect it, how we use it, who we share it with, and what rights you have regarding your data.
We founded Light In The Space on September 15, 2025, with a commitment to transparency in everything we do — including how we handle your personal information. Whether you are browsing our collections, placing an order, or contacting our support team, we want you to feel confident that your data is handled with care and integrity.
By using our website or placing an order, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website.
This Privacy Policy applies to all visitors, customers, and users of lightinthespace.com.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
1. INFORMATION WE COLLECT
We collect personal information only when it is necessary to provide our services and fulfill your orders. The types of information we may collect include:
Personal Identification Information:
- Full name
- Email address
- Phone number (if provided)
- Delivery address (street, city, state, ZIP code)
Payment Information:
- Credit or debit card details (processed securely through Shopify's PCI-DSS compliant payment gateway — we do not store your full card number on our servers)
- PayPal account details (if PayPal is selected as payment method)
Order Information:
- Products purchased
- Order value and transaction history
- Shipping and delivery details
Technical and Usage Information:
- IP address
- Browser type and version
- Pages visited on our website
- Date and time of your visit
- Referring website or source
- Device type (desktop, mobile, tablet)
This technical information is collected automatically through cookies and similar tracking technologies when you visit our website. Please see Section 7 for more details on cookies.
Communication Information:
- Messages, inquiries, and feedback submitted through our contact form or email
- WhatsApp messages sent to our support team
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
2. HOW WE USE YOUR INFORMATION
We use the personal information we collect for the following purposes:
Order Fulfillment:
- To process and confirm your purchase
- To arrange shipping and delivery of your order from our facility in Shenzhen, China to your address in the contiguous United States
- To send you order confirmation, shipping confirmation, and tracking information by email
Customer Support:
- To respond to your inquiries, questions, and support requests
- To resolve issues related to your order, return, exchange, or refund
Account and Website Management:
- To maintain and improve the functionality of lightinthespace.com
- To detect and prevent fraudulent transactions or unauthorized access
Marketing Communications (with your consent):
- To send you promotional emails about new product launches, exclusive offers, and updates from Light In The Space
- You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in every email
Legal and Compliance:
- To comply with applicable laws, regulations, and legal obligations
- To enforce our Terms of Service and other policies
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
3. HOW WE PROTECT YOUR INFORMATION
The security of your personal and payment information is our highest priority. We implement the following measures to protect your data:
SSL Encryption:
Our store at lightinthespace.com is protected by an SSL (Secure Sockets Layer) certificate. All data transmitted between your browser and our website is fully encrypted using industry-standard technology. This ensures your personal and payment information is secured against unauthorized access, interception, and hackers. You can verify our secure connection by the padlock icon in your browser's address bar and the "https://" prefix in our URL.
PCI-DSS Compliant Payment Processing:
All payment transactions are processed through Shopify's secure, PCI-DSS (Payment Card Industry Data Security Standard) compliant payment infrastructure. We do not store, access, or retain your full credit card details on our servers at any point.
Access Controls:
Access to your personal information within our organization is strictly limited to team members who require it to fulfill your order or provide customer support. All team members are required to maintain the confidentiality of customer data.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
4. SHARING YOUR INFORMATION
Light In The Space does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your information only in the following limited circumstances:
Service Providers:
We share necessary information with trusted third-party service providers who assist us in operating our business, including:
- Shopify (e-commerce platform and payment processing)
- Shipping and logistics carriers (for delivery of your order)
- Email service providers (for order confirmation and marketing emails)
These service providers are contractually obligated to use your information only for the purpose of providing services to us and are not permitted to use it for any other purpose.
Legal Requirements:
We may disclose your personal information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect our legal rights, prevent fraud, or ensure the safety of our customers.
Business Transfers:
In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity. We will notify you of any such change via email or a prominent notice on our website.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
5. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
- Order records: retained for a minimum of 3 years for accounting and legal compliance purposes
- Customer support communications: retained for 12 months after the issue is resolved
- Marketing email subscription data: retained until you unsubscribe
When your data is no longer needed, we securely delete or anonymize it.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
6. YOUR RIGHTS AND CHOICES
Depending on your location, you may have the following rights regarding your personal information:
Right to Access:
You have the right to request a copy of the personal information we hold about you.
Right to Correction:
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Deletion:
You have the right to request that we delete your personal information, subject to our legal obligations to retain certain records.
Right to Opt Out of Marketing:
You may unsubscribe from our marketing emails at any time by clicking the unsubscribe link in any email we send, or by emailing us at support@lightinthespace.com with the subject line "Unsubscribe."
Right to Data Portability:
You have the right to request that we provide your personal data in a structured, commonly used, machine-readable format.
To exercise any of these rights, please contact us at support@lightinthespace.com. We will respond to all requests within 30 days.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
7. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to improve your browsing experience and help us understand how visitors use our site.
What Are Cookies:
Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and activity.
Types of Cookies We Use:
- Essential Cookies: Required for the basic functioning of our website, including maintaining your shopping cart and completing checkout
- Analytics Cookies: Help us understand how visitors interact with our website so we can improve it (e.g., pages visited, time spent on site)
- Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns
Managing Cookies:
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website, including the ability to complete a purchase.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
8. THIRD-PARTY LINKS
Our website may contain links to third-party websites, including social media platforms such as Facebook and Instagram, and carrier tracking portals. These third-party sites have their own privacy policies, which we encourage you to review. Light In The Space is not responsible for the privacy practices or content of any third-party website.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
9. CHILDREN'S PRIVACY
Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us at support@lightinthespace.com.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
10. INTERNATIONAL DATA TRANSFERS
Light In The Space is operated from Shenzhen, Guangdong, China, and serves customers exclusively in the contiguous United States. When you place an order or contact us, your personal information is transferred to and processed in China. By using our website, you acknowledge and consent to this transfer.
We take all necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated terms.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
12. ABOUT LIGHT IN THE SPACE
Light In The Space was founded on September 15, 2025, with a commitment to bringing genuinely handcrafted leather accessories to customers across the United States.
Every item in our collection is produced in-house by our own craftspeople in Shenzhen, Guangdong, China. From the first cut of leather to the final hand-stitched detail, every stage of production takes place within our own facility. Only our metal hardware components such as clasps and locks are precision-sourced externally.
Our Collections:
- Fauna and Flora Finds — 3D animal-themed coin purses, wristlets, and crossbody bags
- Hands-Free Carriers — Compact leather crossbody bags for everyday freedom
- Pocket Organizers — Slim coin purses, card holders, and wristlet wallets
- Artisan Accents — Handcrafted bag charms and leather keychains
We ship exclusively to the contiguous United States and offer free standard shipping on every order, with an estimated delivery time of 8–18 business days from our Shenzhen facility.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
13. CONTACT INFORMATION
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
Customer Support Email: support@lightinthespace.com
WhatsApp (International): +86 189 5592 5826
Business Address: Building 1, 3rd Floor, Hongfa Gaoxin Park, Shiyan Street, Baoan District, Shenzhen, Guangdong 518108, China
Live Support Hours: Monday–Friday, 9:00 AM–5:00 PM EST (Excluding US Public Holidays)
Response Time: We aim to respond to all privacy-related inquiries within 30 days and all general inquiries within 24 business hours.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
STAY CONNECTED
Subscribe to our email list to receive the latest product launches, limited releases, and exclusive offers from Light In The Space delivered directly to your inbox. You can subscribe using the form at the bottom of our website at lightinthespace.com. You may unsubscribe at any time.
Follow us on social media for new arrivals, behind-the-scenes content from our Shenzhen workshop, and styling inspiration:
Facebook: https://www.facebook.com/LightInTheSpace
Instagram: https://www.instagram.com/light_in_the_space10
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Light In The Space
https://lightinthespace.com
support@lightinthespace.com
Last Updated: April 2026